Services

Where a debtor cannot be located or contact details are no longer valid, we offer professional debtor tracing services.

Tracing may include:

• Address verification and relocation checks
• Director and company association searches
• Trading status confirmation
• Overseas tracing where applicable

 Tracing services allow recovery action to continue where debtors have moved, changed details, or attempted to avoid contact. 

We can obtain credit profiles and financial insight on debtors to support informed recovery decisions.

This may include:

• Company status and filing history
• Director information
• Financial indicators and risk markers
• Insolvency warnings or adverse data

These checks help determine the most appropriate recovery strategy and whether escalation is commercially viable.

 Where pre-legal recovery is unsuccessful, we can support escalation through legal channels, subject to client approval.

Our post-collection legal support may include:

• Letter before action
• County Court claims
• Enforcement options following judgment
• Liaison with legal partners

Legal action is always considered carefully, with costs, risks, and prospects explained in advance.

 In appropriate cases, insolvency procedures may be considered as part of the recovery strategy.

Support may include:

• Statutory demands
• Winding-up petition preparation
• Bankruptcy proceedings (where applicable)
• Liaison with insolvency practitioners

Insolvency action is a serious step and is only pursued where proportionate, lawful, and commercially justified.

Where debts involve overseas debtors, we can assist with cross-border recovery through trusted partners.

International recovery is assessed on a case-by-case basis, factoring in jurisdiction, enforceability, and cost-effectiveness.